How design t...
NRMA is undergoing a huge shift in the services its offering, and its role in the community. A key driver of this change is a recognition that a great customer experience (CX) is imperative. But how can an organisation deliver a great CX without also providing a great experience for it’s employees?
This case study explores the real-world journey of a team that’s driving the recognition and adoption of digital employee experience (DEX), including how it underpins great CX.
On September 18th, 2019
At Digital Employee Experience 2019 - (go to website)
In front of 50 people