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Re-thinking ROI for Office 365: stop trying to save time

Digital Employee Experience 2019 • Sydney, Australia

50
People

Michael Sampson

Research Consultant at Silverside

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Talk summary

The usual approach for calculating return-on-investment for tools like Office 365 is how many minutes per day a knowledge worker can save. But relying on minutes saved for ROI is a fallacy. Achieving ROI from Office 365 requires answering much larger questions about why and where Office 365 creates value in your organisation.

While easy methods of calculating ROI exist, tracking reduced labour costs and lower travel costs don’t provide any insight into the true business value of Office 365. True business value is derived when Office 365 supports changes to work practice, organisational structure, culture and the organisation’s business model.

About this talk

Type

Workshop

Date

On September 18th, 2019

Event

At Digital Employee Experience 2019 - (go to website)

Location

Sydney, Australia

Audience size

In front of 50 people