Turning a need for change into creativity and innovation: How to turn conflicts into opportunities to create & innovate ×

Techsauce Culture Summit 2019 • Bangkok, Thailand


Ben Richardson

Speaker, Entrepreneur, Advisor

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Talk summary

For some people the ideal workplace is one where everything runs smoothly, everybody is in harmony towards a collective vision, and there aren’t any major disruptions. However, it can be argued that a company without complexity, or tension in the workplace can lead to incumbency and complacency, and ultimately the long term demise of a business. In this panel discussion we look at the importance of, and the contributing methodologies behind maintaining a healthy amount of tension and creativity within the workplace to counteract complacency in a scaling business. Join Susie Ruff, the CEO & Executive of RUFF & CO. Business Innovation and Andrew Grant, the CEO of Tirian Innovative Solutions as they share their know-how on conflict management. Susie Ruff founded RUFF & CO. Business Innovation, a company that offers advice and consultancy services to various industries on procuring innovation management and culture. Andrew Grant is the co-author of the breakthrough book, “The Innovation Race: How to change a culture to change the game"" along with international bestseller Who Killed Creativity?... And How Can We Get It Back?” He has drawn on insight his company's research on innovation tension with the University of Sydney to help senior leaders from companies such as Nestle, Mercedes Benz, and Estee Lauder create a culture of innovation.

About this talk




On November 25th, 2019


Techsauce Culture Summit 2019 (go to website)


Bangkok, Thailand

Audience size

In front of 400 people