AIOps: AI for IT Operation. A Real Game Changer or Overhyped Innovation?

Techsauce Global Summit 2019 • Bangkok, Thailand


Voranuch Dejakaisaya

Chief Information and Operations Officer at Bank of Ayudhya PCL

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Talk summary

AI for IT Operations or AIOps is a recent innovation that uses AI to work with IT and tech operations in place of people. It is certainly one of the ‘boogieman’ stories with regards to AI or the machines taking over from people. However, is this true? Is this indeed the start of much-feared phenomena. There is little doubt that the efficacy, precision, speed, and readiness to work at any time has drawn tremendous interest in this technology across industries. However, it does come with a price. Budget constraints are one such element and the fact that the AI is dealing with sensitive corporate information. With this in mind, corporate are still hesitant to fully implement this innovation. Many are left wondering, is AIOps indeed a game changer or just an expensive overhyped innovation?

About this talk




On June 20th, 2019


Techsauce Global Summit 2019 (go to website)


Bangkok, Thailand

Audience size

In front of 200 people