Having presented more than 600 keynotes world-wide Steve van Aperen is an international keynote speaker demonstrating how to grow profits by reading clients and building trust.
Can you read what your customers and clients are really thinking? Imagine having the ability & skill sets to read people like a book during the sales process, meetings, interviews, negotiations and even how to detect deception? Or maybe you want to use the power of persuasion and influence to get your message across clearly and effectively. Steve shows how using and understanding the psychology of behaviour creates positive and lasting outcomes in business.
Reading your customers and identifying what they are feeling or thinking requires a unique skill set. When human beings try to suppress an emotion it will often leak out and contradict the spoken word. Effective interviewers, recruiters & sales staff all need to identify the 7 behavioural indicators that are displayed by all human beings. To do so consistently requires a novel approach. And the approach Steve developed — known as the “60 second profiling technique” — has remarkable applications in business and life.
After assisting police in 76 homicide investigations and 2 serial killer cases, the media gave Steve the moniker “The Human Lie Detector”. In order to help police read people Steve developed his unique 4 stage process together with his hugely successful “60 Second Profiling Technique”.
For presentations, training and one on one coaching with a difference or in-house training call Steve direct or visit www.stevevanaperen.com