Founder & St...
Luke was named in the Global Top 25 CX Influencers of 2019 and is the founder and CEO of PLAYFULLi®.
Luke is an expert in gamifying employee experiences to support diversity and positive cultures that drive sustainable success. His approaches have attracted many coveted awards and his enthusiasm for CX and EX has helped shape some of Australia’s largest organisations customer and employee experience programs. He's a certified LEGO® Serious Play® facilitator which he incorporates regularly in his work, making every day playful.