Karen Lee Mo...
Founder and ...
Product, UX & Design Consultancy- Data Science Ex at National Australia Bank
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I am a passionate and curious ‘pioneer.’ I have the proven capability to deliver and lead teams and initiatives to success. My strengths in strategic direction, problem solving, love of learning, catalysing and brainstorming, are well established with strong industry knowledge, vision and delivery leadership. Leveraging my ability to empathise, be optimistic, storytell, coach, strategise and believe, I can help stakeholders and teams see the big picture, possible pathways and deliver a vision in small bite-sized steps.
My background is almost two decades in technology. My primary specialisation is design in digital and software engineering, UX, CX, service and human-centered design, product and service discovery and delivery, along with close to a decade in social research specialising in both commercial and academic roles. I am an experienced lean and agile practitioner and design thinker. I have innovation experience, workshop design and facilitation expert level capabilities and have recently added org design and learning development expertise into my skillset.
I have led research and design in a range of contexts, technologies and implementations; machine learning, data science, analytics, augmented reality, mobile technologies (iOS and Android), web technologies, progressive web, physical retail, online learning, e-commerce, payment systems and enterprise systems and software.
My skillset includes but is not limited to; coaching and leadership, product and service delivery, research and design strategy, accessibility and usability studies, co-creation and participatory design, remote and co-located research, survey design, visual design, lean and agile UX, prototyping, enactments, workshop design, design systems, OKR and strategy, vision delivery and execution.